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case-study
A Community Navigation Platform for Hackney
Reducing barriers faced by older residents in accessing cultural, health and wellbeing opportunities.
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case-study
Dementia Friendly Venues Charter for the Mayor of London
Building a venue accreditation platform for the GLA and Mayor of London to run the Dementia Friendly Venues Charter across the capital.
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case-study
Triage and signposting tool for Salford
Tailored triage for assessing resident need, supporting a place-based approach to digital inclusion.
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case-study
Alternative Provision directory for Gloucestershire
Using our Hoop'd platform we are building the intelligent directory for helping schools and teachers find, coordinate and manage Alternative Provision for young people in partnership with Gloucestershire County Council.
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case-study
Connecting young people to health and wellbeing support
Using our Hoop'd platform we are delivering a scalable referral platform connecting young people with creative health opportunities, developed in partnership with Southbank Centre and South East London Integrated Care Board.
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case-study
Reaching digitally excluded residents in East Riding
A custom version of our Triage Tool, building regional digital inclusion networks and skills campaigns.
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case-study
Reducing school exclusions in Cheshire
Tailored assessments supporting teachers in signposting families and young people to appropriate services.
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case-study
Supporting tenants for the Mayor of London
Custom case management platform delivering advice, triage and referral for those at risk of losing their home.
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case-study
Digital Skills: The Social Return on Investment
Expanding the Digital Help Finder across the South of England with five local authorities, building a shared evidence base for measuring the social return on investment in digital skills.
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solution
Forma
Custom population intelligence, service design, and digital twin capability for your organisation. Behavioural modelling, scenario simulation, and design intelligence — built around your data, your population, your decisions.
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solution
Model Builder
Specialist techniques for complex, imbalanced, and unstructured data — cleaned, prepared, and modelled for real-world use. Custom datasets, behavioural models, and predictive outputs built to your specific problem.
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solution
DataSafe
Governed, secure analytical infrastructure built to your context — within your existing systems or managed by us. The compliant foundation for everything you want to do with your data.
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company
Work with us
Make an impact building systems that shape society. Find out about the roles we are looking for and the work you could be delivering.
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product
Hxly
Hxly builds custom models and datasets; supporting organisations in developing and applying intelligence to power solutions that serve humans and society.
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research
Working with DAWN at the University of Cambridge
Mortar joins the DAWN AI system at the University of Cambridge to establish the first validation framework for assessing behavioural consistency in AI models.
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solution
First Point Case Manager
Manage cases from the first point of contact with integrated triage, risk assessment, referral pathways, and real-time monitoring.
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industry
Cultural Sector
Culture is finding new ways to connect with audiences, communities, and the digital world. Mortar is helping cultural organisations build the intelligence and infrastructure to lead that change.
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company
New partnership with the Southbank Centre
Mortar chosen to design new platform for children and young people, improving access into creative health opportunities.
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industry
Asset management
The future of asset management is predictive, data-driven, and built around the value assets create for people and communities — not just the costs they generate.
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case-study
Digital Help Finder for Essex County Council
Building a county-wide digital skills platform to deliver free Essential Digital Skills assessments and tailored learning pathways to every resident, organisation and venue across Essex.
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solution
Digital Skills Platform
Provide every user and partner with dynamic self assessments; to discover the need, availability and progress of skills.
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product
Hoop'd
Hoop'd builds services, providing data sharing solutions across local area partnerships and networks. Combine service modules and apply existing frameworks to drive better outcomes using data and intelligence.
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solution
Venue Accreditation Platform
Provide training and resources for your venue and staff to become accredited in accessibility and service standards.
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industry
Housing
Housing is more than a roof. Mortar is helping housing organisations build the data capability to understand their residents, manage their estates, and lead the next generation of social housing.
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insight
Better connections
Connect people to the services, support, and communities they need — wherever they are and whatever they are facing.
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insight
Shared value
Build partnerships and shared infrastructure that multiply your impact — enabling organisations to achieve together what none could achieve alone.
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insight
Bigger impact
Learn how we support organisations in scaling their work, demonstrating value, and maximising the impact they are making for the people and communities they serve.
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insight
Stronger teams
Equip your teams with the tools, data, and workflows they need to work more effectively — and deliver better outcomes together.
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insight
Smarter decisions
Use data and intelligence to make faster, more confident decisions that deliver better outcomes for your organisation and the people you serve.
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industry
Health
The future of health is proactive, personalised, and built on data. Mortar is helping health organisations build the intelligence infrastructure to get there.
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solution
Directories Builder
Create and manage intelligent local area directories that connect people to the services, resources, and opportunities they need.
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company
Selected to present at The Innovation Zone
Mortar selected by PUBLIC and the LGA as a cutting-edge startup applying technology to transform local services.
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company
Successful appointment onto G-Cloud 14 Framework
Mortar has become a supplier on the Crown Commercial Services G-Cloud framework, the largest framework in the UK.
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insight
Driving product development
Why user-led design principles drive the benefits and efficiencies of our solutions.
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solution
Digital Noticeboard
A dynamic platform for publishing and distributing community information, events, and opportunities in accessible formats across multiple channels.
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solution
The Triage Tool
Assess user needs quickly and accurately, and deliver algorithm-driven recommendations and referrals at the point of first contact.
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solution
Community Navigator
Build and manage a network that delivers real-time, accurate information to residents, service users, and partners.
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industry
Government
Government is being reshaped by data, automation, and rising public expectations. Mortar is helping local and national government build the digital capability to meet this moment.
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use-case
Intelligent User Pathways
Transition services into more effective methods of delivery using our triage and referral tools.
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use-case
Dynamic Information Directories
Structuring information to transform customer engagement and power more efficient services.
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use-case
Custom engagement environments
Empower local networks and services with custom-designed environments that enhance service delivery outcomes.
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use-case
Improving Accessibility
Build accreditation processes with digital tools. Driving accessibility, scalability, and engagement.
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use-case
Supporting Young People
Empower educators with quick and effective tools for assessing and referring young people at risk of exclusion.
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use-case
Improving Digital Inclusion
Transform local area services with tools that assesses exclusion, provides tailored referrals, and enhance access to resources.
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use-case
Reaching Isolated Residents
Combat isolation and improve outreach with user-led communication tools that connect residents to community services and cultural initiatives.
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research
Better data, bigger impact
Unlock the potential of data with intelligent environments that drive more impactful decision-making.
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insight
Working smarter, not harder
Revealing hidden patterns offers stepping stones to improving service delivery through intelligent tools.
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insight
Designed for co-creation
Co-create digital solutions that transform services through custom tools, interfaces, and flexible environments.
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insight
Simple Successes
How simple solutions can achieve great impact by improving the accessibility and sharing of service information.
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research
Exclusion and Overload
Address exclusion by creating accessible, tailored tools that connect users to essential services and reduce barriers to access.
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company
Markers of growth
Exploring the impact of the pandemic on business growth, technology adoption, and the long-term challenges facing communities.
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insight
Hyperlocal transformation
Empower local services with digital tools that enhance engagement, information sharing, and improve frontline service delivery.
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company
Scaling up
Discover how Mortar worked with PwC to refine its market positioning, strategy, and product development.
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insight
The art of conversation
Transform local area engagement with personalised communication tools that deliver meaningful, timely information.
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insight
Truth, transformation and real estate
Digital transformation in real estate should be powered by user-driven innovation to enhance local area engagement.
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insight
Creating connections
Transform property relationships with tools that enhance communication, transparency, and engagement in tenant and occupier interactions.
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insight
Collaborate and co-create
Accelerate digital transformation through real-time data and AI-powered collaboration.
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insight
Service mapping for Hackney
Using digital platforms to enhance communication and improve access to information for targeted residents.
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research
Driving the role of data
Enhance data sharing, consent management, and real-time analysis with unified data environments that streamline decision-making.
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insight
The power of balance
Empower tenants with self-service tools that foster equitable communication, collaboration, and sustainable relationships.
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insight
The speed of resilience
Focusing on early intervention to foster more constructive relationships between creditors and debtors.
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insight
Evolving the finance function
Transform operations with AI-driven solutions that streamline processes, eliminate manual tasks, and drive strategic business growth.
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research
Understanding automation
Embrace automation and machine learning to unlock new opportunities, navigate uncertainty, and shape the future of business and property.
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insight
Building better collections
Enhance revenue with AI-powered tools that unify financial data, automate collections, and improve customer engagement.
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insight
What does impossible look like...
How navigating the future requires transparency, flexibility, and collaboration to build a more resilient and adaptable sector.
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insight
Transform traditional finance
How real-time data and automated allocation increases productivity and transparency.