Redefining relationships between people, places and property
Mortar is a technology company building better services. Our products and solutions are driving the next generation of intelligent, accessible, user-led services.
Learn about our workProducts and Solutions
Mortar creates scalable solutions to real-world problems
We do this by combining new technology with user-led design. Our product Hoop'd is a framework for creating solutions that improve engagement, accessibility and inclusion. Using Hoop'd we've built scalable solutions such as our Digital Inclusion Triage Tool and Community Navigation Platform. Have a look at our use-cases to see how our solutions are supporting the transformation of local services.
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Triage and referral tools
Assess your customer's needs and personalise their support with tools that drive service efficiency, create better touchpoints and improve decisions.
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Dynamic information directories
Give your customers access to accurate and accredited information on digital inclusion, finanical inclusion and tenancy sustainment alongside your local offer.
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Community engagement tools
Create more holistic services by building stronger networks and improving the accessibility of information, resources and opportunities.
Our partners
Use Cases
Alongside providing bespoke systems and service design our scalable solutions address and solve complex societal issues, making the adoption of new technology easier and more affordable.
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Find Digital Help in Salford City Council
Find Digital Help is a tailored version of our Digital Inclusion Triage Tool. The tool delivers early intervention for Salford’s residents and is supporting the city in adopting a more holistic, place-based approach to digital inclusion, redefining how their local services work together.
Learn more about Find Digital Help in Salford City Council -
A Community Navigation Platform for Hackney
Our platform Hoop’d is delivering a custom social prescribing service in Hackney. Hackney Circle combats health inequality through creative health and wellbeing interventions, reaching isolated older residents with participation opportunities.
Learn more about A Community Navigation Platform for Hackney -
Tenancy sustainment tool for the Mayor of London
The Tenancy Sustainment Tool delivers advice, triage and referral for those at risk of losing their home. The case management platform delivers more efficient referral pathways by assessing the needs of users, recommending appropriate information and advice, and prioritising cases.
Learn more about Tenancy sustainment tool for the Mayor of London -
Dementia friendly venue accreditation for London
Our framework Hoop’d delivers bespoke, accessible accreditation and training environments. This platform for Alzheimers UK and the Greater London Authority makes the process of learning, training and becoming dementia friendly available to all venues across London.
Learn more about Dementia friendly venue accreditation for London -
Progress Online for Humber and Yorkshire
Progress Online is the digital inclusion initiative for Humber and Yorkshire. Using a customised version of our Digital Inclusion Triage Tool we are building service provider networks, assessing the needs of residents and referring them to appropriate digital inclusion resources.
Learn more about Progress Online for Humber and Yorkshire -
Reducing school exclusions in Cheshire
The Directory of What Works supports teachers in assessing the needs of young people at risk of exclusion, creating better pathways into the most appropriate services. The directory is a customised version of our Triage Tool for Cheshire County Council and Social Finance.
Learn more about Reducing school exclusions in Cheshire
Insights
Mortar makes the application of intelligence, data and user-led design easier and more affordable; to inspire services, experiences and relationships to be more accessible and inclusive. Read our insights to find out how we are applying technology to build better services.
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Intelligent User Pathways
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Dynamic Information Directories
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Custom engagement environments
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Improving Accessibility
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Supporting Young People
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Improving Digital Inclusion
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Reaching Isolated Residents
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Better data, bigger impact
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Working smarter, not harder
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Designed for co-creation
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Simple Successes
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Exclusion and Overload
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Hyperlocal transformation
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The art of conversation
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Truth, transformation and real estate
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Creating connections
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Service mapping for Hackney
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Collaborate and co-create
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Driving the role of data
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The power of balance
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The speed of resilience
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Evolving the finance function
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Understanding automation
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Building better collections
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What does impossible look like...
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Markers of growth
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Transform traditional finance
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Scaling up