Solution

Digital Skills Platform

Deliver local area skills initiatives for everyone

Bring your Digital Inclusion and Skills Network into one manageable environment. Grow as many providers, and engage as many users as your initiative needs, and monitor their progress as skills grow.

Monitor impact and identify the skills gaps

Reporting systems for the network and datasets for every member of your network to demonstrate the skills impact of their work.

Build custom skills pathways and modules

Reflect your own organisational needs and develop your own skills statements, resources, pathways and modules for a custom skills platform.

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Deliver local area skills initiatives for everyone Monitor impact and identify the skills gaps Build custom skills pathways and modules
Introduction

What is the Digital Skills Platform

Our Digital Skills Platform is designed to help organisations provide digital skills training and support to their users and partners. This dynamic tool enables users to self-assess their digital abilities, discover available resources, and track progress in learning essential skills. It provides a seamless platform to address digital exclusion, making sure that no one is left behind in the digital age.

Screenshot of the Digital Skills and Help Finder assessment interface
Example of a comms page in the Digital Skills and Help Finder tool.
How it works

From assessment to improved skills

Dynamic self-assessment

Users evaluate their digital skills through a quick, intuitive assessment that identifies gaps and establishes a personalised baseline for their learning journey.

Tailored recommendations

Based on their assessment, users receive personalised recommendations for resources and courses to improve their skills — drawn from your local directory and national sources.

Progress tracking

Users track their development and access tools to continue learning at their own pace. Revisit completed assessments to see improvements over time.

Partnership management

Organisations manage local resources and partner offerings, ensuring up-to-date opportunities are always available for users across the platform.

Key features

Combat digital exclusion at scale

Self-Assessment Module

Users quickly assess their digital skills, identifying gaps and receiving recommendations for learning resources tailored to their specific needs and confidence level.

Resource Directory Management

Administrators manage a local directory of courses, training sessions, and digital skills resources, making it easy for users to find support in their area.

Dynamic User Dashboard

Users view their progress over time, access recommended resources, and revisit completed assessments to track improvements in their digital skills.

Customisable Pathways

Organisations tailor recommendations to match the needs of their users, ensuring that the resources and opportunities provided are relevant and up to date.

Data Insights and Reporting

Access a real-time dataset of digital skills gaps within your communities, and understand the impact of interventions across your programme.

Why it matters

Closing the digital divide

Targeted support at scale

Automated assessment and tailored recommendations mean more people can access the right support at the right time — without placing an unsustainable burden on frontline workers.

Evidence of digital exclusion

Every assessment generates structured data on the skills gaps in your community — building the evidence base that commissioners and funders need to understand and address digital exclusion.

Improved learner engagement

Personalised pathways and progress tracking keep users engaged in their learning journey, improving completion rates and long-term confidence.

Stronger local networks

Connecting users to local training providers and partners builds sustainable community infrastructure for digital skills development that outlasts any single programme.